Shipping

No, we do not provide shipping at this time. Orders are purchased online and picked up in store.

Product Order

All completed online orders must be picked up in store within 48 hours of email notification that the order is ready for pick-up.

Orders that are not picked up in store within 48 hours will be placed back onto the sales floor.

Customers will be charged a $5.00 restocking fee for orders that are not picked up within the 48 hour window.

Customers will be charged a $5.00 restocking fee for orders that are not picked up within the 48 hour window.

Once you submit your order, staff will begin preparing your items for pick up. You will receive an email from us when your order is ready for pick up, including notification if any item(s) in your order is not available.

We will provide an option for an email or texted receipt.

If you have not received an email within 24 hours, contact our support page.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. We accept returns on online orders within 2 days of pick-up.

Payment

We accept all major credit cards, in addition to Google Pay and Apple Pay.

Your card will be charged once your order is ready to pick up.

No, payments must be made online. If you decide to shop in our stores you are welcome to pay for in-store items at the registers.

Pick-up

You will receive an email that your order is ready.

Products online are labeled with their store location. If you place an order at multiple stores you must pick-up the products at the appropriate store. This will require pick-ups at more than one store location.

Please visit a store register and request to page the store manager to receive your pick-up order.

No.

Please have your e-mail notification and transaction number ready at the time of your pick-up.

Yes; the person picking up the order must provide the transaction number upon arrival at the store.

No. All pick-ups must be made during regular store hours.

Other

Yes! Please reach out on the “Contact Us” page.

You can contact us through our contact page! We will be happy to assist you.